Shipping policy

Processing Time Orders are typically processed and shipped within 4-6 business days. During peak seasons or holidays, processing may take longer. You'll receive a shipping confirmation email with tracking information once your order is on its way.

Shipping Rates & Delivery We ship within the continental United States. Shipping rates are calculated at checkout based on your order weight and destination. We use USPS and UPS to deliver your order.

Estimated Delivery Times

Standard Shipping is defined by UPS or USPS shipping policies.

Food & Perishability Our jams and preserves are shelf-stable and do not require refrigeration prior to opening. However, we may delay shipping your order during periods of extreme heat.

Damaged or Lost Shipments If your order arrives damaged, please contact us at hello@mrsruthsjams.com within 7 days of order receipt. We'll make it right!